Having trouble? Please take a look and see if there’s an answer to your problem here. If not, contact the support team for assistance and we’ll be with you in a jiffy.
In fact if you have any ideas, suggestions or complaints to make then we want to hear them. The more you tell us about your experience, the better we can make it - contact us here.
Browsing The Site
Q. I cant view folios/Links from listings do not open
* Norton Antivirus - if you are running this software its worth checking the programmes preferences to see if its set to block pop-up windows (which may block even those links clicked on by you if its set to a strict level).
* Active scripting - this must be enabled in your browser for the site to function correctly. If security settings are set to a high level this can be disabled by default. This can be checked in IE6 by: View the "Tools" menu, click "Internet Options", click the "Security" tab, click "Custom Level", Scroll down and you should find a section for "Scripting" - make sure both active scripting and Java are enabled.
* Toolbars - some browser toolbars (such as those provided by Google or Yahoo) may stop pop-up windows from opening, without giving a warning that this has taken place.
* Other pop-up blocking software can also stop the new windows from opening (including the XP one provided by Windows) and not provide you with a message that a window has been blocked.