Frequently Asked Questions

Having trouble? Please take a look and see if there’s an answer to your problem here. If not, contact the support team for assistance and we’ll be with you in a jiffy.


In fact if you have any ideas, suggestions or complaints to make then we want to hear them. The more you tell us about your experience, the better we can make it - contact us here.




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Site Members/Contributors: Logging in

Q. How do I login?

A. Click on the contributors’ login button then select the appropriate login screen for your user type (Illustrator, photographer, design agency, etc.). Type in your username this will be normally your name but with no space between your first and last eg Larry Payne would be LarryPayne. The password would have been already provided to you via email, (if you do not have this you will need to fill in the support form so we can send this again). Passwords are case sensitive so be sure to check that you are entering it correctly. Then simply click on submit.





Are you an independent uk-based creative or service provider?

Shortly after entering your email address here, we'll send you a link to an application form to apply for your free account on this site.